Each time you access and/or use our Services, you agree to be bound by this Agreement and any additional terms that will apply to you prospectively. More Info.
Binding Arbitration of Disputes; No Class Relief
Any disputes under this Agreement will be resolved through binding arbitration, with no class action relief. More Info
Your Interactions With Other Users
You are entirely responsible for your interactions with other users. Please read our Safety Tips before using our FirstMet Service. More Info
FirstMet Premium Service Subscription
If you sign-up for our FirstMet Premium Service, you are responsible for the subscription fees for the term you selected. Subscription fees automatically renew at the then current rate until cancelled by you. More info
Disclaimer of Warranties
We disclaim warranties and provide the Services “as is.” More Info
Limitation of Liability
Our liability to you is limited. More Info.
EFFECTIVE DATE: March 3, 2016
Please read this Agreement carefully before using our Services because it is a legally binding document and affects your legal rights and obligations.
Updates to Agreement. We reserve the right to update or change this Agreement at any time by posting the most current version of the Agreement on the Services with a new Effective Date or providing you with a copy the current Agreement by any means permitted in this Agreement. All changes to the Agreement take effect on the new Effective Date. Your continued access or use of the Services after we post or notify you of any changes to the Agreement indicates your agreement to any changes.
Electronic Communications. By accessing or using the Services, you consent to having this Agreement provided to you in electronic form and that all agreements, notices, disclosures, and other communications we provide to you electronically are “written notice”.
Eligibility. You must be at least 18 years old or the age of majority in your state of residence, whichever is older, to use the Services. If you create a FirstMet account (references to “account” and “membership” are used interchangeably in this Agreement and on the FirstMet Service), you represent and warrant that you have never been convicted of a felony and you are not required to register as a sex offender with any government entity. If you use the Services outside the United States, you must comply with any local laws and regulations that are applicable to the Services. You agree that you are solely liable and responsible for your interactions with other users on the Services. The Services are void where prohibited or restricted.
Termination. Snap can suspend or terminate your membership in FirstMet and your access to the Services, in whole or in part, at any time, immediately and without notice for any reason whatsoever, including without limitation for violation of these Agreement or use of the Services in any way that is inappropriate, unlawful, or is considered unsafe behavior, as determined in its sole discretion.
2. HOW TO ACCESS AND USE THE FIRSTMET SERVICE
Registering as a Member of FirstMet. You may become a member of FirstMet at no cost but only members who have paid subscriptions can access all of our FirstMet Services (“Premium Service”). Nonpaying members will have the ability to participate in some, but not all, of the features and services available through our FirstMet Services. For example, as a free user of our standard service you can create a profile, upload photos and/or choose photos from Facebook albums, browse other users, click “Yes” on users, search by location, age and interest, see who likes you, and read messages from and respond to premium users for free. In order to access additional features and services, including the ability to communicate with other non-subscription members, you must become a paying subscriber to our Premium Service. To become a Premium Service subscriber, go to the Profile button on the top right corner of the website and click on “Upgrade.” Please refer to applicable Premium Service offer copy for a description of the current subscription plans and prices. Any terms and conditions of any subscription plans disclosed to you when subscribing to the Premium Service are considered part of this Agreement. As a member of our Premium Service you have unlimited contact with all our members, free access to FirstMet App & FirstMet.com, all non-premium members can contact you for free, you can see your matches, see who’s viewing your profile, send unlimited messages, browse without any advertisements, and receive priority customer service care.
Registration. Upon registration for the Services you will be asked to choose a password and a user/account name. You may not use a user/account name that is used by someone else, is vulgar or otherwise offensive (as determined by Snap), infringes any trademark or other proprietary rights of others, or is used in any way that violates the Agreement. You are permitted to create only one account and create one unique profile for the Service provided.
Security of Username and Password. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Snap immediately of any unauthorized use or theft of your account or any other breach of security (and to provide properly documented evidence as reasonably requested by Snap). We will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you will be liable for losses incurred by Snap or another party due to someone else using your account or password. You may not use anyone else’s account at any time.
Disconnect Account from Facebook or Deactivate Account on FirstMet. To disconnect your FirstMet account from Facebook go to https://www.facebook.com/bookmarks/apps and clicking on “apps” or you must log on to your Facebook account, go to “settings” and click on “apps”. You may delete the FirstMet application in the app settings by hovering over and clicking the “remove” or “x” button. You will no longer be able to log into your FirstMet account from Facebook unless you click again on the FirstMet link on Facebook. To deactivate your FirstMet account on FirstMet.com, log on to FirstMet, click on “Profile”, then click on “Account Settings” click the “Deactivate” button and enter your registered email address. You understand that deactivated accounts are not deleted but rather “hidden” and may persist in our systems for our business purposes. However, your account information will no longer be accessible to the public unless and until you reactivate your account by logging back in to your FirstMet account. You may request that all user submitted personal information (other than your email address) is deleted from our data base by emailing email@example.com with your specific request.
PREMIUM SERVICE SUBSCRIPTION FEES ARE NON-TRANSFERABLE AND NON-REFUNDABLE.
FirstMet Subscription Fees. If you sign up for our Premium Service, FirstMet will bill you the then current rate for the subscription period you selected (e.g. 30, 90 or 180 day or annual term) (“Subscription Term”) and will bill you the applicable Subscription Term rate (“Subscription Fee”) using the billing information you provided (“Billing Information”). You agree to pay to FirstMet via the payment method indicated in your Billing Information all Subscription Fees and other charges at the prices then in effect for the Subscription Term selected, including any applicable taxes, and you authorize FirstMet to charge your payment provider (your “Payment Method”) for the Premium Service, including the recurring Subscription Fees for the Subscription Term.
Automatic Renewal. FirstMet automatically renews each paid subscription for the applicable FirstMet Service on the date the subscription expires. We communicate renewal periods to you in the subscription offer, before you finalize the purchase of your subscription, and upon confirmation of purchase. By entering into this Agreement, you acknowledge that your account will be subject to the above-described automatic renewals. In all cases, if you do not wish your account to renew automatically, please follow the directions set out below under To Change or Cancel Your FirstMet Subscription.
You agree to make payment using your selected Payment Method. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, debit/credit card issuer or other provider of your chosen Payment Method (the “Payment Method Provider”). If FirstMet does not receive payment from your Payment Method Provider, you agree to pay all amounts due on your account upon demand. In the event of insufficient funds in your account or credit to cover your payment by your Payment Method we may re-present such un-cleared or rejected payment to your Payment Method Provider. In the event we have to collect unpaid amounts you owe us, you will be liable for all collection costs, including attorneys’ and collection agency fees. FirstMet reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment and to update your information from available third party sources. Prices do not include Internet service provider, telephone, and other connection charges.
FIRSTMET MAY SUBMIT PERIODIC SUBSCRIPTION FEE CHARGES WITHOUT ADDITIONAL AUTHORIZATION FROM YOU UNTIL YOU AFFIRMATIVELY CANCEL YOUR MEMBERSHIP OR NOTIFY US THAT YOU WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE FIRSTMET REASONABLY COULD ACT. TO TERMINATE YOUR PAYMENT AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, GO TO: https://apps.facebook.com/firstmet/premium-account or https://www.firstmet.com/premium-account .
To Change or Cancel Your FirstMet Subscription. At any time, go to “Profile” near the top right of your account page, click on “Premium Account” and click on “my account” tab. Click on the cancel auto-renew links until you receive a cancellation confirmation code. Please keep this number for your records. In order to avoid any charge for a new term you must cancel at least 2 days prior to the current Subscription Term expiration date. If due to the timing of third party billing systems you are charged for a subsequent Subscription Term after having cancelled in a timely manner, please contact Customer Care at firstname.lastname@example.org. In order to receive any refund for a charge made after you have cancelled you may be required to evidence proof of cancellation in accordance with this Agreement.
Cancellation Rights. You, the buyer, may cancel this agreement, without penalty or obligation, at any time prior to midnight of the third business day following the original date of this contract, excluding Sundays and holidays. To cancel this agreement, mail or deliver a signed and dated notice which states that you, the buyer, are canceling this agreement, or words of similar effect. This notice shall be sent to: 320 W. 37th Street, 13th Floor, New York, New York 10018. Please include your FirstMet username and email address in any correspondence or your refund may be delayed. If you cancel, we will return, within ten days of the date on which you give notice of cancellation, any payments you have made. If you send or deliver the notice to cancel your subscription agreement within such three day period, we will refund the full amount of your subscription.
In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use the Services) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing us with notice at the same address as listed above.
Current Billing Information Required. YOU MUST PROMPTLY NOTIFY FIRSTMET IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE BY HOVERING OVER PROFILE ON THE TOP RIGHT CORNER OF THE FIRSTMET.COM AND CLICKING ON PREMIUM ACCOUNT. CLICK ON PAYMENT INFORMATION AND MAKE THE NECESSARY CHANGES. IF YOU FAIL TO PROVIDE US WITH ANY OF THE FOREGOING INFORMATION YOU REMAIN RESPONSIBLE FOR ANY CONTINUED CHARGES TO YOUR PAYMENT METHOD YOU PROVIDED.
Change in Amount Authorized. If the amount to be charged to your Payment Method varies from the current rate set forth in your initial offer due to an increase in our current rates (other than due to the imposition or change in the amount of state sales taxes), FirstMet will provide notice of the amount to be charged and the date of the change before the scheduled date of the next Subscription Fee charge.
Free or Introductory Promotional Offers: If you enrolled in our Premium Service under a special introductory trial offer (for example, a discounted or free initial trial), you hereby acknowledge that unless you cancel your trial within the time frame presented in the offer, the applicable Subscription Fee for the Subscription Term selected will be posted to your Payment Method on the day after the trial period is completed. You agree that there is one (1) introductory or trial offer for use per member.
For Billing-Related Inquires. For assistance with billing-related issues please use “Help/Contact Us” links or email us at email@example.com.
4. FIRSTMET MOBILE APP (“FIRSTMET APP”)
Usage Rights. Members may download any FirstMet application or software that allows you to access the Services. FirstMet grants you a nonexclusive, nontransferable, revocable license to use for non-commercial purposes one (1) copy of the FirstMet App on a single device that you own or control for use in connection with your FirstMet account. The FirstMet App includes all upgrades, modifications, functionality and enhancements thereof, as well as any related files and materials furnished or available in connection with the FirstMet App. We do not warrant that the FirstMet App will function properly on your device or is otherwise compatible with it. You are prohibited from making any copies of the FirstMet App or modifying, disassembling, decompiling, or reverse engineering the FirstMet App, subject only to applicable law. Further, you may not lease, sublicense or otherwise transfer or distribute the FirstMet App to any third party. You will not manipulate in any manner any of the security features available on the FirstMet App, including without limitation, protections intended to prevent copying or manipulating of any of the content, advertising or features of the FirstMet App, including any third party software. We may automatically upgrade the FirstMet App on your device. If there is any third party software or other intellectual property embodied in the FirstMet App, such material is subject to the rights, title and interest of such third parties and any unauthorized use or copying is prohibited and subject to the terms of the respective third party’s end user license agreement. Snap reserves all rights not granted in this Agreement.
Apple Mobile Software Terms and Conditions. If you download the FirstMet App and any associated mobile software from Apple’s iTunes Store or App Store, (“App Store Version”) you agree as follows:
This Agreement is between you and Snap, and not Apple. As such Apple has no responsibility for the App Store Version and the content thereof. Apple has no obligation to maintain or provide support services for the App Store Version. If the App Store Version does not comply with any applicable warranty described in this Agreement, you may notify Apple and Apple will refund the purchase price (if any) to you to the maximum extent permitted by applicable law. Apple will have no other warranty obligation whatsoever with respect to the App Store Version. You agree to comply with the App Store or iTunes Store Terms of Service. You understand that Snap and not Apple is responsible for addressing any claims in connection with the App Store Version. Any claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to warranty (if any) will be governed by this Agreement. You agree that Snap and not Apple is responsible for addressing your or any third party claims relating to the App Store Version including but not limited to (i) product liability claims; (ii) any claim that the App Store Version fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. All such claims will be governed by this Agreement and any laws or regulations applicable to the Services or content provide by FirstMet hereunder. In the event of any third party claim that the App Store Version or your possession and use of the App Store Version infringes a third party‘s intellectual property rights, Snap and not Apple will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property claim. You represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. government list of prohibited or restricted parties. You agree that notwithstanding anything contained in this Agreement to the contrary, Apple and Apple’s subsidiaries are third party beneficiaries of this Agreement and that by agreeing to this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as it applies to the App Store Version against you as a third party beneficiary.
5. PROPER USE OF THE SERVICES
Personal Use. The Services and the Snap Content described in paragraph 6 below are intended for individual, personal, and noncommercial use in accordance with this Agreement. You agree not to offer for sale any products or services, or otherwise use the Services or any of the Snap Content or user information on the Services to organize social events or solicit users for commercial purposes. You are not permitted to post your email address or phone number or any similar contact information in your profile, content, email, messages or any other communication to provide a means to circumvent any restrictions on the use of the Services. You should not provide your telephone/mobile number or financial information (for example, your credit card or bank account) to users anywhere on the Services. We may take any lawful action we deem necessary to investigate and enforce the proper use of the Services.
Prohibited Uses. In addition, you agree that you may not access or use the Services in order to do the following prohibited actions, as determined in our sole discretion:
- attempt to get a password, other account information, or other private information from a member or any other user of the Services;
- defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
- restrict or inhibit any other user from using and enjoying the Services. For example, vulgar language, abusiveness, hitting the return key repeatedly, inputting excessively large images so the screen goes by too fast to read, use of excessive SHOUTING (all caps) in an attempt to disturb other users, “spamming,” or flooding (continuous posting of repetitive text) are prohibited;
- send unsolicited mail or email, make unsolicited phone calls or send unsolicited faxes to any user of the Services, or contact any user that has specifically requested not to be contacted by you;
- use the Services in connection with surveys, contests, pyramid schemes, chain letters, junk email, or spam;
- provide any contact information which impersonates or creates a false identity or otherwise falsify any information;
- improperly use support buttons or make false reports to us;
- sell, buy, license or transfer access to your account;
- use any automated software or devices, such as spiders, robots or data mining techniques such as scraping, spidering, crawling or any other techniques to download, store, distribute or otherwise reproduce the Snap Content or to manipulate the Services;
- use or copy the Snap Content, any data or other content you view on and/or obtain from the Services to provide any product or service that is competitive to Snap;
- interfere with, interrupt, destroy or limit the functionality of the Services or any computer software or hardware or telecommunications equipment;
- use the Services in any manner that could damage, disable, overburden, or impair any Snap server, or networks connected to any Snap server, or interfere with any other party’s use and enjoyment of the Services;
- gain unauthorized access to any Services, other accounts, computer systems or networks connected to any Snap server or to any of the Services, through hacking, cracking, and distribution of counterfeit software, password mining or any other means;
- reverse engineer, decompile or disassemble any software accessed through the Services, including any proprietary communications protocol used by us;
- use, upload, transmit, distribute or otherwise make available any material or information, which contain any materials that could infringe any copyright, trademark, patent, trade secret, publicity or privacy right or any other proprietary right or disclose any trade secret of or violate any confidential obligation of any person or entity;
- upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files or data, or any other similar software or programs that may damage the operation of any Services or any user files or data;
- exploit, distribute or publicly communicate any error, miscue or bug which gives an unintended advantage;
- use the Services for any unlawful purpose or any illegal activity, or post or submit any content whatsoever that is false, defamatory, libelous, implicitly or explicitly offensive, vulgar, obscene, threatening, abusive, hateful, racist, discriminatory, of a menacing character or likely to cause annoyance, inconvenience, embarrassment, anxiety or could cause harassment to any person or include any links to pornographic, indecent or sexually explicit material of any kind; or
- post content that contains links to other sites that contain the kind of content which falls within the descriptions prohibited by this section.
Compliance with Laws. Your use of the Services and all User Content (defined below) must comply with all applicable laws and regulations.
Provide Accurate Information. By using our Services, you agree to provide true, accurate, current and complete information about yourself, and maintain and properly update your account profile.
Your Interactions with Other Users.
YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. YOU UNDERSTAND THAT WE CURRENTLY DO NOT CONDUCT CRIMINAL BACKGROUND CHECKS OR SCREENINGS ON OUR USERS. SNAP ALSO DOES NOT INQUIRE INTO THE BACKGROUNDS OF ALL OF ITS USERS OR ATTEMPT TO VERIFY THE STATEMENTS OF ITS USERS. SNAP MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE USERS. SNAP RESERVES THE RIGHT TO CONDUCT ANY CRIMINAL BACKGROUND CHECK OR OTHER SCREENINGS (SUCH AS SEX OFFENDER REGISTER SEARCHES), AT ANY TIME AND USING AVAILABLE PUBLIC RECORDS.
User Content. The Services may contain e-mail service, forums, communities, and/or other message or communication facilities designed to enable you to communicate with others. You agree that all content you submit, post, upload, embed, display or communicate (“User Content”) will comply with this Agreement. You acknowledge and agree that your User Content is public and that you have no expectation of privacy concerning your use of the Services or your User Content. Therefore, exercise caution when using the Services as any personal information that you communicate may be seen and used by others and could result in unsolicited communications or other unwanted activity. SNAP IS NOT RESPONSIBLE FOR ANY OTHER USER’S MISUSE OR MISAPPROPRIATION OF ANY OF YOUR USER CONTENT OR INFORMATION YOU POST APPEARING ON OR THROUGH THE SERVICES.
Representation of Ownership. You retain copyright and other intellectual property rights with respect to any User Content that you submit or distribute through the Services to the extent that you have such rights under applicable law. By providing User Content on the Services you represent and warrant that you own such User Content or otherwise have the right to grant us the license set forth in this Agreement; that the User Content is accurate and not confidential and the distribution, submission, transmission, posting and use of your User Content on the Services is not in violation of any applicable laws or contractual restrictions or other third party rights (including, without limitation, privacy, publicity, and intellectual property rights). You are solely responsible for, and we will have no liability in connection with your User Content or any other User Content you access through the Services.
License to User Content. All User Content must comply with this Agreement. By submitting, transmitting, or displaying your User Content on or through Services, you automatically grant (and you represent and warrant that you have the right to grant) to Snap, its licensees, affiliates and their respective successors in business and assigns, employees, licensees, agents, representatives and other users of the Services, a worldwide, sublicenseable, assignable, perpetual, irrevocable, non-exclusive, royalty-free, unlimited right and license to use, reproduce, publish, distribute, publicly display and perform, reformat, adapt, modify and delete your User Content in connection with the Services. This includes the right to filter, modify or adapt your User Content in order to transmit, display or distribute it over computer networks and to allow third parties to access User Content through Services, as provided in this Agreement. It also includes the right for Snap to choose member profiles to feature on the FirstMet Services for enhanced visibility at no extra cost, in the sole discretion of SNAP.
User Conduct. Snap is not responsible for the conduct of any user. You agree to take all necessary precautions in all interactions with other users, particularly if you decide to communicate off the Services or meet in person, or if you decide to send money to another user. In addition, you agree to review Snap’s Safety Tips, prior to using the FirstMet Service. You understand that Snap makes no guarantees, either express or implied, regarding your ultimate compatibility with individuals you meet through the FirstMet Services.
6. SNAP’S RIGHTS
Ownership of Snap Content and Marks. The Services, and all material published on or accessible through Services (excluding User Content), including, but not limited to text, tests, photographs, video, graphics, music, images, animations, audio, software, plug-ins, “applets” incorporated into the software, data, sounds, messages, comments, and other materials on the Services (together “Snap Content”) is owned by Snap or its licensors, and is protected by laws governing copyrights patents, trademarks, trade secrets and/or other proprietary rights. Snap owns a copyright in the selection, coordination, arrangement and enhancement of such Snap Content and a copyright in the Services. All trademarks, logos, service marks, trade names, and trade dress appearing on the Services, including, without limitation, Snap Interactive and FirstMet (“Marks”) are proprietary to Snap or its licensees. You acknowledge that you do not acquire any ownership rights in any Snap Content or Marks downloaded from the Services. You may not frame or utilize framing techniques to enclose any Mark or Snap Content (including images, text, page layout, or form) nor use any Meta tags or any other “hidden text” utilizing the Marks without our prior express written consent. You agree not to copy, reproduce, publish, transmit, distribute, perform, sell, create derivative works of, or in any way exploit, the Services or any of the Marks or Snap Content, in whole or in part, without our prior written consent. We reserve all rights not expressly granted in and to the Marks, Snap Content and Services.
No Other License Granted. Except for allowing you to use the Services as set forth in this Agreement, when you use the Services you are not receiving a license or any other rights from us, including intellectual property or other proprietary rights of Snap. You understand that you have no rights to the Snap Content, Marks or Services except as indicated.
Modification to Services. Snap has the right to modify its Services (and services or products accessable through its Services) and Snap Content at any time in its sole discretion. Your only right with respect to any dissatisfaction with any modifications made pursuant to this provision, or our policies or practices in providing the Services is to stop using our Services and deactivate your account.
Monitoring Of User Content. Snap has no obligation to monitor User Content but reserves the right to review and remove any User Content at any time, without notice, for any reason and in its sole discretion.
Investigations. Snap has no obligation, but reserves the right to investigate suspected violations of this Agreement, including without limitation any violation arising from any User Content you make or send through the Services. Snap may seek to gather information from the user who is suspected of violating this Agreement, and from any other user. Snap may suspend any users whose conduct or postings are under investigation and may remove such material from its servers as it deems appropriate and without notice. If Snap believes, in its sole discretion, that a violation of this Agreement has occurred, it may cancel postings, warn users, suspend users and passwords, terminate accounts or take other corrective action it deems appropriate. BY ACCEPTING THIS AGREEMENT YOU WAIVE AND HOLD HARMLESS SNAP FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY SNAP AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY ANOTHER USER OR LAW ENFORCEMENT AUTHORITIES.
7. TERMINATION OF YOUR ACCOUNT BY US
Detrimental Conduct. Snap can suspend or terminate your account or access to the Services, in whole or in part at any time, immediately and without notice for any reason whatsoever, including without limitation for misuse of the Services in any way or inappropriate, unlawful, or unsafe behavior, as determined in our sole discretion. For example, we may terminate your account at any time, immediately and without notice, if we determine, in our sole discretion, that your conduct is detrimental to our business or FirstMet community. Termination will result in cancellation of all rights of access and use of Services. We reserve the right to change, discontinue or suspend our Services at any time for any reason. We will be the sole determiner in cases of suspected abuse, fraud, or breach of this Agreement. Any decision we make relating to termination or deactivation of any user’s account shall be final and binding. You agree that we may terminate, deactivate, modify, discontinue or abandon the Services with or without notice to you and that we will not be liable to you or any third party as a result of such actions.
8. DIGITAL MILLENNIUM COPYRIGHT ACT
Filing a Complaint: Snap has registered an agent with the United States Copyright Office in accordance with the terms of the Digital Millennium Copyright Act (the “DMCA”) and avails itself of the protections under the DMCA. We reserve the right to remove any User Content on the Services which allegedly infringes another person’s copyright and/or terminate, discontinue, suspend and/or restrict the account or ability to visit and/or use the Services or remove, edit, or disable any User Content on our Services which allegedly infringes another person’s copyright. It is our policy to terminate the access of repeat infringers. We are under no obligation to, and do not, scan content posted for any violations of third party rights. However, we respect the copyright interests of others and it is our policy not to permit materials known by us to infringe another party’s copyright to remain on Services. If you believe any materials on the Services infringes a copyright, you should provide us with a written request to takedown the allegedly infringing material in the form of a written letter, sent by fax or regular mail only, which includes:
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
- Your name, address, telephone number and email address (if available);
- A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and
- The signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Notwithstanding the foregoing, we reserve the right to ignore a DMCA Takedown Notice that is not in compliance with the DMCA.
Filing a Counter-Notice: If your material has been removed or blocked by us as a result of our receipt of a DMCA Takedown Notice, you may send us a request asking for the allegedly infringing material to be restored in the form of a written letter, sent by fax or regular mail only, (“DMCA Counter-Notice”) that at a minimum includes:
• Identification of the copyrighted work (or works) that was removed by Snap and the location at which the works appeared before they were removed. The information must be reasonably sufficient to permit us to identify the copyrighted work;
• Your name, address, telephone number and email address (if available);
• A statement that you consent to the jurisdiction of the U.S. Federal District Court for the judicial district in which your address is located, or New York if your address is outside of the United States;
• A statement that you will accept service of process from the person (or an agent of such person) that provided the DMCA Takedown Notice to us;
• A statement that you have a good faith belief that the allegedly infringing material identified above as the copyrighted work was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and
• A signature of a person authorized to act on behalf of the owner of the copyrighted work that was taken down;
When we receive the DMCA Counter-Notice, we will send a copy of the DMCA Counter-Notice to the party who originally sent us the DMCA Takedown Notice requested the removal of the allegedly infringing material and we will reinstate the allegedly infringing material, unless that party obtains a court order supporting removal of the allegedly infringing material. Notwithstanding the foregoing, we reserve the right to ignore a DMCA Counter-Notice that is not in compliance with the DMCA.
Both the DMCA Takedown Notice and the DMCA Counter-Notice must be sent to our designated DMCA designated agent addressed as follows:
SNAP Interactive, Inc.
320 W. 37th Street, 13th Floor
New York, NY 10018
Attention: Alexander Harrington
Survival. If this Agreement expires or is terminated for any reason, the provisions which by their nature should continue after termination such as Snap’s Rights, General, Legal Notices, Resolution of Disputes and Miscellaneous.
No Third Party Beneficiaries. You agree that, except as otherwise expressly provided in this Agreement, there aren’t any third party beneficiaries to this Agreement.
U.S. Export Controls. Software from our Services shall be not be exported or re-exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading or using the Software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.
Communications from Us. When you provide us with contact information such as an email address or telephone number in connection with our Services or login to the Services, you agree that this action establishes a business relationship giving us permission to communicate with you using your contact information. You agree to give us only contact information that you have the legal authority over such as your mobile or other telephone number, and can provide us and/or third parties with the authorization to contact you. This means you may be contacted in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, IM messaging, or any other means of communication that your wireless or other telecommunications device may be capable of receiving, in accordance with applicable law. Please be sure to give us updated contact information; you are solely responsible for the accuracy of for any the contact information you provide to us.
No liability for Accumulated Content. When using the Services, you may accumulate content that resides as data on our servers. This data, and any other data residing on our servers, may be deleted, in whole or in part, altered, moved or transferred at any time for any reason in our sole discretion with or without notice and with no liability of any kind. You acknowledge that, notwithstanding any rights you may have with respect to User Content, you have no ownership rights in your account and, if your account is terminated or deactivated, all your account information may be deleted. SNAP AND ITS AFFILIATES DO NOT PROVIDE OR GUARANTEE, AND EXPRESSLY DISCLAIMS ANY VALUE, CASH OR OTHERWISE, ATTRIBUTED TO ANY ACCOUNT INFORMATION RESIDING ON SNAP’S SERVERS AND HAS THE RIGHT TO DELETE SUCH ACCOUNT INFORMATION AT ANY TIME FOR ANY REASON.
Waiver of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SNAP OR ITS AFFILIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, ARISING OUT OF OR RELATING TO ANY CLAIMS BASED ON THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION, BODILY INJURY, EMOTIONAL DISTRESS, AND/OR ANY OTHER DAMAGES RESULTING FROM COMMUNICATIONS OR MEETINGS WITH OTHER USERS OF THIS SERVICES OR PERSONS YOU MEET THROUGH THIS SERVICES. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL INTERACTIONS WITH OTHER USERS OF THE SERVICES, PARTICULARLY IF YOU DECIDE TO MEET OFFLINE OR IN PERSON. IN ADDITION, YOU AGREE TO REVIEW SNAP’S SAFETY TIPS, PARTICULARLY IF YOU DECIDE TO MEET OFFLINE. SNAP AND ITS AFFILIATES MAKE NO GUARANTEES, EITHER EXPRESS OR IMPLIED, REGARDING YOUR ULTIMATE COMPATIBILITY WITH INDIVIDUALS YOU MEET THROUGH THE SERVICES OR YOUR SAFETY. YOU SHOULD USE COMMON SENSE WHEN MEETING IN PERSON OR IN PROVIDING INFORMATION TO MEMBERS AND SHOULD NEVER FOR EXAMPLE, PROVIDE FINANCIAL INFORMATION, CREDIT CARD OR BANK ACCOUNT INFORMATION, TO OTHER USERS.
Disclaimer of Warranties. YOU UNDERSTAND THAT YOUR USE OF THE SERVICES (INCLUDING ANY DOWNLOADS OR ANY LOSS OF DATA OR OTHER DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE YOU EXPERIENCE FROM USING THE SERVICES) IS AT YOUR SOLE RISK. YOU UNDERSTAND THAT THE SERVICES AND ALL SNAP CONTENT, INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT INCLUDED IN OR ACCESSIBLE FROM THE SERVICES) ARE PROVIDED ON AN “AS IS” BASIS. ANY ADVICE OR SUGGESTIONS THAT MAY BE POSTED ON THE SERVICES ARE FOR INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY AND IS NOT INTENDED TO REPLACE OR SUBSTITUTE FOR ANY PROFESSIONAL ADVICE. SNAP MAKES NO REPRESENTATIONS OR WARRANTIES AND EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY CONCERNING ANY TREATMENT, ACTION BY, OR EFFECT ON ANY PERSON FOLLOWING THE INFORMATION OFFERED OR PROVIDED WITHIN OR THROUGH THE SERVICES. IF YOU HAVE SPECIFIC CONCERNS OR A SITUATION ARISES IN WHICH YOU REQUIRE PROFESSIONAL ADVICE, YOU SHOULD CONSULT WITH AN APPROPRIATELY TRAINED AND QUALIFIED SPECIALIST. YOU ACKNOWLEDGE THAT SNAP MAKES NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. YOU UNDERSTAND THAT SNAP AND ITS AFFILIATES DO NOT WARRANT THAT THE RESULTS OBTAINED FROM YOUR USE OF THE SERVICES WILL MEET YOUR EXPECTATIONS. NO WARRANTY OF ANY KIND, WHETHER ORAL OR WRITTEN, CAN MODIFY THE AGREEMENT OR THE DISCLAIMERS SET FORTH IN THIS DOCUMENT. YOUR USE AND BROWSING OF THE SERVICES IS AT YOUR OWN RISK. IF YOU ARE DISSATISFIED WITH ANY OF THE MATERIALS CONTAINED IN THE SERVICES, OR WITH THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE ACCESSING AND USING THE SERVICES. TO THE FULLEST EXTENT PERMITTED BY LAW, SNAP AND ITS AFFILIATES DISCLAIM ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS OF ANY KIND (EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) AS TO THE SERVICES AND ALL INFORMATION, PRODUCTS, AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS, AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THE SERVICES.
Liability Limitation. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SNAP OR ITS AFFILIATES BE LIABLE TO YOU (OR ANY THIRD PARTY MAKING CLAIMS THROUGH YOU) FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOSS OF USE, PROFITS, DATA, OR OTHER INTANGIBLES, OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, BASED ON A CLAIM OF UNAUTHORIZED ACCESS TO AND TAMPERING WITH YOUR PERSONAL INFORMATION OR TRANSMISSIONS, CLAIMS OF DEFAMATION, FALSE LIGHT, SLANDER OR LIBEL, ARISING OUT OF OR RELATED TO THE USE, OR INABILITY TO USE, UNAUTHORIZED USE, PERFORMANCE, OR NON-PERFORMANCE OF THE SERVICES, EVEN IF SNAP HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES OR WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE. UNLESS LIMITED OR MODIFIED BY APPLICABLE LAW. THE FOREGOING DISCLAIMERS, WAIVERS AND LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE. SNAP’S LICENSORS AND CONTRACTORS ARE INTENDED THIRD-PARTY BENEFICIARIES OF THESE DISCLAIMERS.
IF ANY PART OF THESE WARRANTY DISCLAIMERS OR LIMITATIONS OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN SNAP AND ITS AFFILIATES AGGREGATE LIABILITY FOR ALL CLAIMS UNDER SUCH CIRCUMSTANCES FOR LIABILITIES SHALL NOT EXCEED $50.00.
Indemnity/Release. You understand that you are personally responsible for your behavior while on the Services or using the Services and agree to indemnify and hold Snap, and its affiliates, business partners, and their respective officers, directors, employees, and agents (collectively, “Indemnitees”) from and against claims of any kind that Indemnitees may incur arising out of or related to your use of the Services or in connection with a third party claim or otherwise, in relation to your use of the Services or your violation of either this Agreement, applicable law or the rights of any third party. To the extent permitted under applicable laws, you hereby release Indemnitees from any and all claims or liability related to your use of the Services.
California Rights. If you are a California resident and in connection with the foregoing release, you hereby waive California Civil Code Section 1542 (and any similar provision in any other jurisdiction) which states: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.”
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please send an e-mail to firstname.lastname@example.org . You may also contact us by writing to 462 7th Avenue, 4th Floor, New York, NY 10018, or by calling us at 212-967-5120. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of New York without application of conflict of laws rules, except that the arbitration provision shall be governed by the Federal Arbitration Act (“FAA”).
Resolution of Any Dispute. In the event a dispute arises between you and Snap or its affiliates, we want to provide you with an efficient, neutral and cost-effective means of resolving the dispute. Most customer concerns can be resolved quickly by contacting us at Snap Interactive, Inc., 320 West 37th Street, 13th Floor, New York, NY 10018. If, however, there is an issue that is unresolved, this Agreement describes how both of us will proceed:
Binding Arbitration. YOU AND SNAP AGREE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW THAT THE EXCLUSIVE MEANS OF RESOLVING ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES IS BINDING ARBITRATION. INSTEAD OF SUING IN COURT, YOU AND SNAP EACH AGREE TO ARBITRATE DISPUTES ON A BILATERAL (INDIVIDUAL) BASIS PURSUANT TO THE JAMS ARBITRATION RULES AND PROCEDURES WITHOUT CLASS RELIEF, EXCEPT FOR DISPUTES PERTAINING TO SNAP’S INTELLECTUAL PROPERTY RIGHTS; STATUTORY CLAIMS THAT PURSUANT TO LAW ARE NOT ARBITRABLE; INDEMNIFICATION; CONTRIBUTION; INTERPLEADER; OR INJUNCTIVE RELIEF ARISING OUTOF A CLAIM. This agreement to arbitrate is intended to be broadly interpreted. It includes claims based in contract, tort, statute, fraud, misrepresentation or any other legal theory (“Claims”). The arbitrator’s decision and award is final and binding, with some exceptions under the Federal Arbitration Act, 9 U.S.C. 1, et seq., and judgment on the award may be entered in any court with jurisdiction.
Jury Trial Waiver. WE EACH AGREE TO WAIVE THE RIGHT TO GO TO COURT OR HAVE A TRIAL BY JURY
Class Action Waiver. All arbitrations under this Agreement shall be conducted by a single arbitrator who shall have no authority to award class-wide relief. You acknowledge and agree that this Agreement specifically prohibits you from commencing any legal proceedings as a representative of others or joining in any arbitration proceedings brought by any other person, acting as a private attorney general, or joining or consolidating Claims with claims or proceedings brought by any other person (“Class Action Waiver”).
Arbitration Procedures. A party who intends to seek arbitration must first send to the other a written Notice of Dispute describing the nature and basis of the Claim and setting forth the specific relief sought. All notices to Snap shall be sent to the following address: Snap Interactive, Inc., 320 W. 37th Street, 13th Floor. New York, New York 10018. All notices to you will be sent to the email provided in your Account. Upon receipt of such notice, the other party shall have a sixty (60) day period in which it may satisfy the Claim against it by fully curing the Claim and/or providing all the relief requested in the notice, and/or entering into a settlement to resolve the Claim to the mutual satisfaction of the parties. After the expiration of such sixty-day cure period, you or Snap may commence an arbitration proceeding. Unless otherwise agreed to by you and Snap in writing, the arbitration of any Claim under this Agreement shall be referred to JAMS under its rules and procedures, be decided before a single arbitrator with substantial experience in the internet industry, and will follow substantive law in adjudicating the dispute, except that this section will be construed as a written agreement to arbitrate pursuant to the FAA. You and Snap agree that this section satisfies the writing requirement of the FAA. The JAMS rules are available on its website at www.jamsadr.com. The arbitration of any claim shall be conducted in the State of New York, and for any non-frivolous claim that do not exceed $10,000 Snap will: (1) pay all costs of the arbitration; (2) if you prefer will conduct the arbitration by telephone, and (3) will not seek attorneys’ fees in the event Snap prevails. Each party shall pay the fees and costs of its own counsel, experts and witnesses. To the extent this dispute resolution section conflicts with JAMS minimum standards for procedural fairness, the JAMS rules and/or minimum standards for arbitration procedures in that regard will control. Neither party shall sue the other party other than as provided herein or for enforcement of this clause or for the arbitrator’s award; and any such suit may be brought only in Federal District Court or, if any such court lacks jurisdiction, in any state court that has jurisdiction. The arbitrator, and not any federal, state, or local court, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, unconscionability, arbitrability, or enforceability of this Agreement including any claim that all or any part of this Agreement is void or voidable. However, the preceding sentence shall not apply to the clause entitled “Class Action Waiver”.
Exception. All parties, including related third parties, shall retain the right to seek adjudication in a small claims tribunal for disputes within the scope of such tribunal’s jurisdiction. Any dispute, which cannot be adjudicated within the jurisdiction of a small claims tribunal, shall be resolved by binding arbitration, with the exception of any Claim or action for indemnification, contribution, interpleader, or injunctive relief arising out of a Claim, which Claims or actions shall not be subject to arbitration. Any appeal of a judgment from a small claims tribunal shall be resolved by binding arbitration.
Survival. This arbitration provision shall survive termination of this Agreement.
Severability. If any provision of this Section 11 is declared or found by a court of competent jurisdiction or arbitrator to be unlawful, unenforceable or void, such provision will be ineffective only to the extent that it is found unlawful, unenforceable or void, and the remainder of the provision and all other provisions will remain fully enforceable, except that if the Class Action Waiver for any Claim cannot be enforced, then the provision to arbitrate will not apply.
Choice of Law. Any proceeding to enforce this arbitration agreement may be commenced in any court of competent jurisdiction. In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against Snap (except for small claims actions) may be commenced only in the federal or state courts of New York, New York. You hereby consent to the jurisdiction of those courts for such purposes.
12. RESOLUTION OF DISPUTES FOR NON-US RESIDENTS
If any controversy, allegation, or claim (including any non-contractual claim) arises out of or relates to the Services or Agreement and you are a non-U.S. resident, then you and we agree to send a written notice to the other providing a reasonable description of the dispute, along with a proposed resolution of it. Our notice to you will be sent to you based on the most recent contact information that you provide us but if no such information exists or if such information is not current, then we have no obligation under this section. Your notice to us must be sent to Snap Interactive, Inc. 320 West 37th Street, 13th Floor, New York, NY 10018, United States. For a period of sixty (60) days from the date of receipt of notice from the other party, Snap and you will engage in a dialogue in order to attempt to resolve the dispute, though nothing will require either you or Snap to resolve the dispute on terms either you or Snap, in each of our sole discretion, are unsatisfactory. Nothing in this section will prevent a party from pursuing their Claims in court or another complaint process.
This Agreement, and policies incorporated herein, are the entire agreement between you and Snap. They supersede any and all prior or contemporaneous agreements between you and Snap relating to your use of the Services. Snap may assign this Agreement, in whole or in part, at any time. If any part of this Agreement is determined to be invalid or unenforceable, it will not impact any other provision of this Agreement, all of which will remain in full force and effect. Headings in the Agreement are for convenience of reference only and shall not affect the interpretation or construction of this Agreement. The failure of Snap to partially or fully exercise any rights or the waiver of Snap of any breach of this Agreement by you, shall not prevent a subsequent exercise of such right by Snap or be deemed a waiver by Snap of any subsequent breach by you of the same or any other term of this Agreement. The rights and remedies of Snap under this Agreement and any other applicable agreement between you and Snap shall be cumulative. If any provision of this Agreement is declared or found to be unlawful, unenforceable or void, such provision will be ineffective only to the extent that it is found unlawful, unenforceable or void, and the remainder of the provision and all other provisions shall remain fully enforceable.
13. CONTACTING US
If you have any questions about the Agreement, you may write to us at Snap Interactive, Inc., 320 W. 37th Street, 13th Floor, New York, New York 10018 or email@example.com.
Copyright (c) 2016 Snap Interactive, Inc. All rights reserved.